At 1xbit, we understand that user trust is our most valuable asset. This privacy policy clearly explains how we handle your personal data — from how it is collected to how it is protected and the rights you hold over it.
Data protection is not merely a legal obligation for us — it is a reflection of our respect for every user who places their trust in this platform.
All communications between your device and 1xbit servers are protected by 256-bit SSL encryption — the same technology used by leading banking institutions worldwide. Data in transit cannot be intercepted or read by third parties.
1xbit does not sell, rent, or share your personal data with external marketing parties. Your information is used solely for platform operations — identity verification, payment processing, and customer support.
You have the right to access, correct, and request deletion of your personal data at any time. These controls can be exercised through your account settings or by contacting our support team directly.
User data is stored in data centres equipped with strict physical access controls, storage-level encryption, automated backups, and continuous monitoring systems to detect any unauthorised access attempts.
In the event of any security incident involving user data, 1xbit is committed to notifying affected users within a reasonable timeframe and taking immediate remediation steps.
We clearly explain the types of cookies used and their purposes. Analytical and marketing cookies are only used with your consent. Essential cookies required for platform functionality cannot be disabled.
This Privacy Policy explains how 1xbit collect, use, store, and protect the personal data of users who access or use our platform at 1xbit.phd. This applies to all users regardless of the device used — whether via desktop browser, mobile browser, or the native Android and iOS app.
As a platform operating and serving users in Malaysia, 1xbit adheres to responsible data protection principles. We take user privacy seriously — not merely as an obligation, but because we believe users deserve to know what happens with their information.
Important: By using the 1xbit platform, you agree to the collection and use of data as described in this policy. If you do not agree, please discontinue use of the platform.
1xbit collects data in two main categories — data you actively provide and data collected automatically during your use of the platform.
Data you provide directly:
Data collected automatically:
Note: We only collect data that is strictly necessary for platform operations. We do not collect irrelevant or excessive information.
Collected data is used solely for the following purposes:
| Purpose of Use | Types of Data Involved | Legal Basis |
|---|---|---|
| Account registration and verification | Personal information, KYC documents | Contract performance |
| Processing deposits and withdrawals | Payment information, identity | Contract performance |
| Customer Support | Communication data, account history | Legitimate interest |
| Security and fraud prevention | Activity logs, IP data | Legitimate interest |
| Platform improvement | Anonymous usage data | Legitimate interest |
| Marketing communications | Email, user preferences | User consent |
We do not use your data for purposes other than those stated above without obtaining your consent first. If you wish to stop receiving marketing communications, you can update that preference in your account notification settings at any time.
1xbit does not sell, rent, or trade your personal data. However, under certain circumstances, your data may be shared with the following parties:
All third parties we work with are required to comply with data protection standards equal to or higher than our own. They may only use your data for the specific agreed purposes and are not permitted to use it for their own needs.
We implement multiple layers of technical and organisational security controls to protect your data from unauthorised access, disclosure, alteration or destruction.
Your Role: Your account security also depends on your own actions. Use a strong password, enable two-factor authentication and never share your login credentials with anyone.
The 1xbit platform uses cookies and similar tracking technologies to enhance the user experience and enable certain features to function correctly. The following are the types of cookies we use:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the platform.
As a 1xbit user, you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you
Correct inaccurate or incomplete data
Request deletion of your data when there is no legal requirement to retain it
Request that processing of your data be restricted under certain circumstances
Receive your data in a structured, machine-readable format
Object to data processing for direct marketing at any time
To exercise any of the above rights, contact the 1xbit customer support team via live chat or email. We will process your request within 30 calendar days.
1xbit retains your personal data only for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law.
In some cases, your data may be processed or stored on servers located outside Malaysia — particularly in the context of international cloud infrastructure providers. When this occurs, 1xbit ensures that such transfers are protected by appropriate safeguard mechanisms.
All international service providers we engage are required to comply with data protection standards equal to or stricter than our own, and a binding data processing agreement is a mandatory prerequisite before any data sharing takes place.
1xbit reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform improvements.
When material changes occur, we will notify you via in-platform notification or email to your registered address at least seven days before the changes take effect. The "Updated" date at the top of this page will always reflect the latest version of this policy.
Our recommendation: Check this page periodically to stay informed about how we handle your data. Any questions regarding our privacy policy can be directed to our support team.